FAQ Page

Help Center

Help Center

You must be 21+ to shop with Park Slope Beer. You must present a valid form of ID showing that you are 21+ for your order to be released upon delivery.

After you place your order, you’ll receive a confirmation email. Our team will pack your order in accordance with a very stringent set of guidelines implemented to safeguard the health and hygiene of everyone involved in the transaction, which means you, the person receiving the order, as well as our team members preparing the order. When your order is out for delivery or has shipped, you’ll receive a confirmation email with an order number and tracking number (if applicable).

If you’re a Pickup customer, no need to wait for a confirmation email- just swing by our location in Park Slope, Brooklyn.

We deliver to most of Brooklyn and ship every where else as long as you are in NY.



Local Delivery

We deliver to most of Brooklyn. We currently offer 1 Hour delivery to these following zip codes. (11225,11226,11215,11231,11232,11218,11217,11238,11201,11220,11205,11216) If you need shipping in these zip codes please select the local delivery tab on the checkout page.

As Shown Below.

Local Delivery Selection




Store Pickup

Yes! If you live near Park Slope Beer Store (556 6th Ave Brooklyn NY 11215) you may select the “Pickup” option at Checkout. You don’t need to wait for an additional email confirmation once you’ve placed your order, just show up at your convenience! Your order will be ready and waiting.

Local Pickup



Shipping :

We Currently Provide Shipping For NY state Only.

If you are not eligible for Local Delivery and if you cannot pick up at the store we can ship only beer to you if you live in New York. For this option please select the shipping option at the check out page.

Shipping

You can get your beer by picking it up from one of our locations, local delivery, or shipping.

For local delivery, you choose the delivery window you like. We can almost always get to you the same day, and usually even within an hour or two.

For shipping, we are currently shipping orders Monday through Friday. The farther away you are, the earlier in the week we’ll ship! We want to make sure your order is in transit throughout the week and not stuck in a warehouse over the weekend. We’d recommend placing orders earlier in the week.

You can email us at info@parkslopebeer.com or call us at 3477630202. We try to get back to you within a couple of hours.

While deliveries are mostly completed by third party carriers, Parkslopebeer requires all carriers to verify the recipient's age by checking valid forms of identification.

Please know that each carrier may use their own processes to complete ID verification. We enforces strict requirements that no customer information will be used outside of the ID verification process for that given order. We ask our customers to understand that ID verification is required (by law) to release your order.

Should you have any questions about the ID verification process, please reach out to us at info@parkslopebeer.com

Government policy for delivery requires someone of 21 years or older with a valid ID to be available to sign for delivery in order for the package to be delivered successfully. Due to the nature of our products, we cannot leave packages unattended or dropped at a delivery address without signature. This is something we take very seriously and cannot make exceptions.

For all delivery methods, someone 21+ with a valid form of ID must be present to sign for the order when it arrives, so please make sure that someone intends to be home or send the order to somewhere with an adult present such as an office, neighboring business, or a building with a doorman.

Please note that if nobody is available to sign at the time of delivery, orders may be subject to an additional $15 re-delivery fee.

Local Delivery in eligible zip code is FREE.  Shipping rates vary depending on your location.

We will always do our very best to deliver your order on seamlessly and on time. Occasionally, circumstances beyond our control will arise (for example extreme weather conditions).  In these cases,  delivery options may change. Should service changes occur, our customers will receive as much advance notice as possible. Please know that any delivery adjustment will be made in order provide the highest level of service possible. For questions regarding service changes, please reach out to info@arkslopebeer.com.